The Life of an Order

This list is the general sequence of events that happens during the course of an order with us.

Education.

We always recommend that you peek around our site in order to learn about the print methods that we use and the garments that we recommend.

Prepare your design.

Follow our artwork specifications to prepare your design for maximum quality. Control the number of colors and locations to be cost effective.

Choose your garments.

We can get almost any garment from the major and boutique brands and we’d be happy to discuss your choices. We can also recommend particular garments from brands that we know and trust.

Determine your quantity and size breakdown.

Figure out how many garments you will need, bearing in mind that we have price breaks at 48, 72, 144, 288, etc. Some order quantities or garment breakdowns are not compatible with our shop or our distributors ordering guidlines so make sure your order meets our minimums.

Request an estimate.

Either call us up to discuss your order or submit your estimate online for review and accurate pricing for your project.

Submit your art.

Send us your art with the estimate request or contact our art department for details on how to submit your high res art.

Approve the estimate.

Once we have all of the fine details worked out, we will need you to approve the final estimate in writing or via email. Then we will collect a 50% deposit before proceeding with the art and ordering the garments.

Approve the mockup.

Next we prepare a digital mockup of your design that calls out all print colors, dimensions and placement instructions. Once we have your approval of the mockup the job is scheduled for production.

Getting your order.

We print all normal sized orders within a 10 business day turnaround time. Once your order is complete we will contact you for shipping instructions and to collect the final balance. When the order is paid for we release your shipment to UPS and expect that you will be pleased.